Indoscan (Pvt) Limited is primarily, an ethical Pharmaceuticals, Surgical Devices and Cosmoceuticals Importer and Distributor in Sri Lanka. It was established as a small family organization in the year 1989 and has now grown up to be a front line organization recognized for its outstanding performance in introducing for the first time, some internationally reputed manufacturers to the Sri Lankan market.
Indoscan had gained market share and grown into a stronger competitor with their distribution network been highly penetrative, covering the entire Island servicing a wide range of clientele consisting of over 3000 Medical Professionals, 300 hospitals (both Government and Private sector) and 1600 Pharmacy Outlets.
By 2010, there was no looking back for Indoscan since they had to sustain the business growth rate by effectively managing their operations; therefore Indoscan’s management was looking for a trusted software partner to provide them with an integrated system that could improve operational efficiencies, customer management and decision making capabilities.
Indoscan being a SME with a total staff of around 50 employees faced some of the following challenges
Indoscan approached Allion and requested for a potential integrated solution towards their challenges.
Allion’s business analyst and technical team worked closely with Indoscan’s team to understand their business goals and requirements.
Upon following a sturdy project operational model and an ideal SLA, Allion Technologies took up the challenge of providing Indoscan with an efficient Sales Distribution System.
Allion Technologies successfully provided Indoscan with a sales distribution system and also configured an email server. Upon implementation of the application, Allion still undertakes support requests from the client.